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Our Services

We provide outsourcing solutions in Morocco to empower your global success.

  What We Offer      Explore Our Services

Outsourcing Solutions in Morocco for Your Business Operations

Try our services free for 7 days with no commitment.
Our agents are trained in English and French, and we can also provide support in Spanish on request.
With our administration and management based in Montreal, we ensure efficiency, reliability, and seamless communication.

Inbound Services

Efficient assistance with pre-and post-sale support needs, including order processing, troubleshooting, and customer experience (CX) management.

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Outbound Services

Generate and qualify leads, set appointments, and consummate sales. Conduct studies and promote special events and product launches.

Partnering with us gives you the advantage of tax-deductible outsourcing, while freeing your business from heavy and time-consuming tasks. Our team takes care of the workload so you can focus on growth, strategy, and profitability — that’s the Externa Tech advantage.

We understand that every country, city, and company aims to protect local jobs, and we fully respect and support that vision. Our role is to act as a dedicated extension of your team, providing additional support where needed. While machines are increasingly replacing tasks, we believe in the value of people first. We never encourage job cuts — instead, we promote diligent and responsible partnerships.

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Back-Office Support

Optimize your operations by outsourcing tasks like data entry, payroll, and document processing, enabling your team to focus on core goals.

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AI Solutions

Drive innovation to your business with the power of artificial intelligence.

We work alongside cybersecurity engineers, data analysts, and experts in web design, AI, and digital solutions. With us, you gain a true wind of change. Trust us with your most complex projects and free yourself to focus on what really matters.

Industries We Serve

Telecommunications

Handle customer inquiries around the clock without investing in an in-house team with our telecommunications outsourcing solutions.

Retail and E-Commerce

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Financial Services

Establish trust and loyalty among your clients by providing top-quality services through our financial industry outsourcing solutions.

Insurance Agency Outsourcing

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Healthcare Outsourcing

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Education

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Lead generation

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Hospitality, Tourism, and Travel

Arrange the ultimate adventures for your clients so they can relax, unwind, and have the best time through our travel and tourism outsourcing solutions.
Our specialized BPO services deliver quality services to global travel businesses looking to scale, adapt, and thrive, especially during peak seasons.

Media & Communications

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Real Estate & Mortgage

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Recruitment

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Marketing

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Benefits of Outsourcing

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Cost reduction

24/7 Customer support

Access to expertise

improved focus on core business

Scalability and Flexibility

Multichannel support

Enhanced customer experience

Advanced technology access

Business continuity

English