Our Story
Externa Tech was born from a transatlantic vision, between Morocco and Canada.
Who We Are Smart BPO
Let's introduce Externa Tech
For over a decade, our founders — Canadian citizens based in Montreal — have been active in industries as diverse as insurance, banking, technology, digital services, web development, and e-commerce. They’ve operated call centers, led complex projects, and above all, travelled frequently to Morocco, where they met exceptional talent.
Our Mission
Our mission is to help businesses reduce costs, gain agility, and accelerate growth through customized outsourcing solutions.
At Externa Tech, we believe in a performance-based model (PBP – Pay Based on Performance) that ensures a measurable return on investment.
We aim to become the strategic partner of choice for francophone and international companies seeking to optimize operations while maintaining outstanding service quality.
Building Strong Bridge
We're building a bridge...
Externa Tech is building a strong bridge between North American businesses and highly skilled teams based in Morocco, already working successfully with Switzerland, France, Belgium… and now Quebec, English-speaking Canada, and the United States.
50 Bilingual Professionals
50 Bilingual Professionals
Externa Tech is a team of over 50 bilingual or even trilingual professionals, most of whom are university graduates, offering customized support for your operations. Whether it’s customer service, technical assistance, project management or digital development, we provide you with expert, committed, and flexible talent.
Up to 50% Cost Reduction
Reduce up to 50% Costs
Our goal is simple: help you reduce your operational costs by up to 50%, without ever compromising on service quality.
We look forward to serving you — today and well into the future.
Why Choose Externa Tech
At Externa Tech, we believe outsourcing should never be impersonal or rigid. That’s why, from the moment you onboard, we offer a personalized, human, flexible, and tech-driven approach designed to save you time, boost your efficiency… and give you peace of mind.
01
2 Weeks Free Trial — No Commitment
Before anything else, experience our services risk-free. We offer you two full weeks of free service, with no obligation. It’s the perfect way to see how we work — and to feel the difference for yourself.
02
Simple, Professional, Tax-Deductible Payments
From the start, you can pay by credit card, and every payment comes with an official invoice — ideal for your accounting and tax deductions.
03
A Dedicated Account Manager at Your Side
You’re never on your own. A dedicated account manager is assigned to you from day one — someone who listens, advises, stays in touch regularly, and acts as a true strategic partner, not just a task coordinator.
04
Work That Adapts to Your Schedule
We adapt to your calendar, your constraints, and even your time zone. While you sleep, our team is working. And when you wake up? Your deliverables are already in your inbox or uploaded to your shared secure folder. Your projects move forward — even when you rest.
05
Modern Collaborative Tools
Whether you use Teams, Webex, Zoom, or Google Meet, we work with the tools you're already familiar with — or help you adopt new ones. Remote collaboration has never been easier.
06
A Tailored, Smooth Workflow
Every business is unique. That’s why we never offer one-size-fits-all solutions . We take time to understand your goals, your priorities, and your expectations to build a workflow that’s smooth, sustainable, and focused on results.
07
A Skilled, Multilingual, International Team
Our team members regularly work with clients from Canada, Switzerland, France, Belgium, and Morocco. They speak your language, understand your market, and uphold your quality standards.
Work smarter. Sleep better. Move faster.
With Externa Tech, you're not just outsourcing tasks — you're gaining a growth partner.